User Data Protection Updated: January 2026

Privacy Policy bajilive — Malaysia User Data Protection

Your privacy is not just a priority — it is a core commitment of BajiLive. This document transparently explains how we collect, use, store, and protect the personal information of every user on our platform in Malaysia.


The Six Core Pillars of BajiLive Privacy Protection

From data encryption to user rights — here is how bajilive ensures your personal information remains safe and in your control at all times.

End-to-End 256-bit SSL Encryption

Every bit of data transmitted between your device and bajilive servers is encrypted using SSL 256-bit standards — the same encryption technology used by the world's leading banking institutions. No data can be intercepted or read by third parties during transmission.

Data Storage on Secure Servers

All personal data of bajilive users is stored on dedicated servers protected by multi-layered firewall security, strict access controls, and regular security audits. Only authorized personnel may access user data, and every access is logged for audit purposes.

Secure & Confidential KYC Process

Identity documents submitted during the KYC process are stored with full encryption and are never shared with any third party for marketing purposes. Documents are only accessed by trained internal verification staff who are bound by strict confidentiality agreements.

No Sale of Data to Advertisers

Bajilive has never and will never sell, rent, or commercialise users' personal data to advertisers, marketing firms, or any external commercial entity. Your data belongs to you, and we will not generate revenue from your personal information.

Full Control Is in Your Hands

You have the full right to access, amend, download, and request deletion of your personal data at any time via the bajilive account settings panel. Requests will be processed within 7 business days with no fees or unnecessary questions.

Data Protection Law Compliance

Bajilive operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data privacy standards. Our compliance team ensures all data handling processes consistently adhere to the latest applicable legislation.


1 Introduction and Scope of This Privacy Policy

This Privacy Policy is published by bajilive and applies to all users who register, browse, or use any services provided through the bajilive platform in Malaysia. It clearly explains how we handle your personal data from the moment of registration through to after you stop using our platform.

We understand that user trust is BajiLive's most valuable asset. That is why we are committed to handling every piece of personal information you provide with full integrity, transparency, and accountability. No hidden terms, no undisclosed data use.

This Privacy Policy should be read together with Terms and Conditions bajilive. By using our platform, you agree to the terms set out in both of these documents.

2 Types of Personal Data We Collect

Bajilive collects users' personal data through several channels — directly via registration and KYC forms, automatically through platform usage, and in some cases via trusted third parties. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identification Data Full name, date of birth, identification card number KYC identity verification
Contact Data Email, phone number Account communications & support
Financial Data Payment method details, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, web browser Security & fraud detection
Usage Data Wagering history, session duration, game preferences Service improvement & responsible gaming
Location Data Country, state (based on IP) Geographical region compliance
bajilive never collect your PIN, full password, or any bank account security information. If anyone claims to represent bajilive and requests such information, please report it to our support team immediately.

3 How We Use Your Personal Data

Every piece of data we collect has a clear purpose and is used responsibly. bajilive does not use user data for purposes not stated in this Privacy Policy. The following are the primary uses of your personal data:

  • Create and manage your BajiLive account and verify your identity during the KYC process
  • Process deposits, withdrawals, and all financial transactions securely and accurately
  • Send important notifications related to your account, transactions, and promotions you have opted in to receive
  • Detect and prevent fraud, money laundering, and unauthorised access to your account
  • Comply with applicable legal obligations and regulatory authority requirements
  • Improve the user experience through aggregated and anonymised usage pattern analysis
  • Support responsible gaming programmes by monitoring concerning wagering patterns
Data Minimisation Principle: bajilive only collects data that is strictly necessary for the stated purposes. We do not collect excessive data or retain information that is no longer relevant beyond the required retention period.

4 Information Sharing and Disclosure

Bajilive takes a highly restricted and stringent approach to sharing user data. We do not sell, rent, or disclose your personal information to third parties for commercial purposes. However, there are limited situations where data sharing is necessary:

  • Payment Service Providers: Transaction data that must be shared with trusted payment processors to complete your deposits and withdrawals, subject to strict confidentiality agreements.
  • Third-Party KYC Verification: Identity documents may be verified through licensed identity verification services that comply with the highest security standards.
  • Legal Obligation: bajilive will disclose information to the relevant authorities if required by law, court order, or to prevent serious financial crime.
  • BajiLive Rights Protection: In the event of a valid legal claim, relevant data may be shared with our legal advisors who are bound by professional confidentiality.

All third parties that receive any bajilive data are required to comply with security and privacy standards at least equivalent to our own Privacy Policy.

5 Data Retention Period

Bajilive retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once the retention period expires, data will be securely deleted or fully anonymised.

  • Active account data: Retained for the duration your account is active plus 5 years after account closure for legal compliance purposes
  • Financial transaction records: Retained for a minimum of 7 years in line with accounting and anti-money laundering legal requirements
  • KYC Documents: Retained for the duration of the active account period and 5 years after account closure
  • Security log: Retained for 12 months for fraud detection and security audit purposes
  • Support communication data: Retained for 3 years from the date of last interaction
You may request a review or deletion of your data at any time. However, certain data may need to be retained for a period required by law even after a deletion request has been submitted.

6 Cookies and Tracking Technologies

Bajilive uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our site. Their use helps the platform run more smoothly and securely.

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. Cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collect information about how you use the platform to help us continually improve the overall user experience.
  • Functional Cookies: Remember your preferences such as language, display settings, and game choices for a more personalised experience.
  • Analytics Cookies: Aggregated and anonymised usage data that helps us understand usage patterns for product improvement purposes.

You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality or your experience on the bajilive platform.

7 Your Rights as a BajiLive User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and bajilive's policies, you have the following rights regarding your personal data. All of these rights can be exercised through our customer support team:

Right of Access

Request and receive a copy of all personal data we hold about you in a readable format.

Right to Rectification

Update or correct any inaccurate or outdated personal information at any time.

Right to Erasure

Request the deletion of your personal data, subject to applicable legal data retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes or other non-essential purposes.

Right to Data Portability

Request your data in a structured format that can be transferred to another platform of your choice.

Right to Restriction

Ask BajiLive to limit the processing of your data in certain situations while a dispute or review is in progress.

All privacy-related requests will be processed within 7 business days at no charge. To submit a request, contact the bajilive support team via 24/7 live chat or our support email.

8 Account Security and User Responsibilities

While bajilive implements robust technical security measures, the security of your account also depends on your own actions. The following are best practices we recommend to all Malaysia users:

  • Use a strong password combining uppercase letters, lowercase letters, numbers, and special symbols
  • Enable two-factor authentication (2FA) via your account settings for an added layer of security
  • Never share your password or OTP code with anyone — including BajiLive staff
  • Log out of your account after every session, especially when using a public or shared device
  • Check your account login history regularly to detect any suspicious activity
  • Report immediately if you suspect your account has been accessed without authorisation
bajilive uses a real-time threat detection system that monitors every login and transaction to identify unusual patterns. If suspicious activity is detected, your account will be temporarily locked and you will be contacted via your registered email.

9 Changes to This Privacy Policy

Bajilive reserves the right to modify, add to, or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or improvements to how we protect user data. Any changes made will be communicated to users in the following ways:

  • An in-platform notification via pop-up or banner on your first login after the changes take effect
  • A notification email will be sent to your registered email address at least 7 days before any material changes take effect
  • The "Updated" date at the top of this document will always reflect the date of the latest version

Continued use of the BajiLive platform after the effective date of any changes will be considered acceptance of the updated privacy terms. If you do not agree with the changes made, please close your account and contact our support team for assistance.

10 Contact Us About Your Privacy

Bajilive has a dedicated team handling all privacy and data-related enquiries and requests. We welcome any questions, concerns, or feedback regarding how we handle your personal information.

  • Live Chat 24/7: The fastest way to get help — available around the clock via the chat icon on the bajilive platform
  • Privacy Email: [email protected] — replied within 24 working hours
  • Frequently Asked Questions: Visit FAQ page us for answers to common questions about privacy and your account
This Privacy Policy takes effect from January 2026. bajilive is committed to ensuring your privacy is always protected to the highest standard. Your trust is the foundation of everything we do.

Your Data Is Safe with bajilive — Begin Your Journey

With 256-bit SSL encryption, a transparent privacy policy, and full control in your hands, bajilive is the trusted betting platform of choice for users in Malaysia. Register today and experience the difference of a platform that truly puts your security first.

SSL 256-bit PDPA Compliant No Data Sales Secure KYC

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